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New: the Episode Splitter
The Episode Splitter recognises different complaints in a single conversation and automatically splits the report into separate episodes.
Sometimes several complaints come up in a single consultation. With the new Episode Splitter, Wellcom recognises those complaints and automatically splits the transcript into separate episodes, each with the correct ICPC code.
That way, everything is immediately clearly organised and in the right place in the record, without cutting and pasting by hand.
Take a look at the platform.
