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Security by design: why trust is the foundation

What a patient shares stays between doctor and patient. That is why data security has been a core value at Wellcom from day one.

For generations, young doctors have taken the Hippocratic Oath at the start of their training. A centuries-old promise in which, among other things, they swear to handle the information entrusted to them with care. In plain language: what a patient shares stays between doctor and patient.

In the digital medical world, that can no longer be taken for granted. One data breach or one insecure integration, and that promise is immediately at stake.

That is why data security has been one of our core values from day one. Our platform is built according to security by design:

  • Encryption of important customer data
  • Conversations do not need to be stored
  • Models are never trained on patient data
  • All servers are located within Europe
  • ISO 27001:2022 and NEN 7510:2024 certified, under accreditation by the Dutch Accreditation Council (Raad voor Accreditatie)

Want to know exactly how we handle data? Read our privacy and security page.

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